OBCHODNÍ PODMÍNKY

 

  • Once you submit your request for selected jewelry, I will contact you as soon as possible and discuss the delivery possibilities and payment options.
  • Orders are shipped within 3-7 business days, depend on items processing time.
  • All orders are shipped from Czech Republic by registered airmail 
with a tracking code and packed carefully. At the shipping day you will get a shipping confirmation email with tracking number of the parcel.
  • Delivery times are estimated, 
delay may occur by post, custom or holiday. Estimated shipping times: Czech Republic: 1-3 business days, Europe: 3-10 business days, United States: 7-21 business days.
  • Shipping cost for Czech Republic and Europe is free, for another destination and for priority shipping please contact me.

 

Each piece is handcrafted originally in my studio. It should slightly varies from the picture shown. - For individual custom order and modifications of offered jewelry, please contact me.

I want you to be delighted with piece you order. If you are not happy with your purchase, please contact me by an e-mail, we will fing a solution together.

 

I am registered at the Assay Office and I have my own manufacturing sign. The list of official hallmarks is here: http://www.puncovniurad.cz/cz/znacky.aspx.

Zde naleznete kompletní obchodní podmínky.

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