OBCHODNÍ PODMÍNKY

 

  • Once you submit your request for selected jewelry, I will contact you as soon as possible and discuss the delivery possibilities and payment options.
  • Orders are shipped within 3-7 business days, depend on items processing time.
  • All orders are shipped from Czech Republic by registered airmail 
with a tracking code and packed carefully. At the shipping day you will get a shipping confirmation email with tracking number of the parcel.
  • Delivery times are estimated, 
delay may occur by post, custom or holiday. Estimated shipping times: Czech Republic: 1-3 business days, Europe: 3-10 business days, United States: 7-21 business days.
  • Shipping cost for Czech Republic and Slovakia is free, shipping within Europe costs 12€. For another destination and for priority shipping please contact me.

 

Each piece is handcrafted originally in my studio. It should slightly varies from the picture shown. - For individual custom order and modifications of offered jewelry, please contact me.

I want you to be delighted with piece you order. If you are not happy with your purchase, please contact me by an e-mail, we will fing a solution together.

 

I am registered at the Assay Office and I have my own manufacturing sign. The list of official hallmarks is here: http://www.puncovniurad.cz/cz/znacky.aspx.

Zde naleznete kompletní obchodní podmínky.

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