OBCHODNÍ PODMÍNKY
- Orders in stock are shipped within 1-3 business days, depend on items processing time.
- All orders are shipped from Czech Republic by registered airmail with a tracking code and packed carefully. At the shipping day you will get a shipping confirmation email with tracking number of the parcel.
- Delivery times are estimated, delay may occur by post, custom or holiday. Estimated shipping times: Czech Republic: 1-3 business days, Europe: 3-10 business days, United States: 7-21 business days.
- Shipping cost for Czech Republic and Slovakia is free, shipping within Europe costs 20-40€
- For another destination and for priority shipping please contact me.
Each piece is handcrafted originally in my studio. It should slightly varies from the picture shown.
I want you to be delighted with piece you order. If you are not happy with your purchase, please contact me by an e-mail, we will find a solution together.
I am registered at the Assay Office and I have my own manufacturing sign. The list of official hallmarks is here: http://www.puncovniurad.cz/cz/znacky.aspx.
